Order help
Shipping & Returns
Clear shipping information and straightforward returns help every marketplace order feel considered from checkout to delivery.
Shipping information
Stripe securely collects the card and full shipping address during checkout. Shipping timing and cost are set by each maker; payment confirmation does not create a shipment.
Order updates
When fulfillment launches, customers will receive confirmation and tracking details at the email used at checkout.
Returns & refunds
Final return windows, eligible items and refund timing will be published after Decor4TheHome confirms its marketplace policy. Contact support before returning an item so the correct maker can help.
Damaged or incorrect items
Keep the packaging, photograph the issue, and contact us promptly with the order number.